Who we are
Our website address is: https://dentalshopsupplies.com.
Personal data we collect and why we collect it
Contact forms and email
You are required to provide a certain amount of personal data like your name, email and phone number when you contact us. Additionally, we might require you to provide additional information like your general location (country and city) or whether you intend to purchase items as a private individual or a company. All information we collect via the contact form or in our email communication with you is accessible only by us and is never provided or sold to third parties and is 100% confidential. We need to collect certain personal information and request additional data from you, so we can provide the best possible service, better communicate with you and provide you valid and valuable information like shipping rates and delivery estimates.
Cookies
In order to properly function our website and our online store, we need to utilize the usage of cookies. All data collected from our cookies is used solely to help with the registration process, the site usage, accessing your personal account or purchasing items and finalizing orders on our website. These cookies are stored in your browser and any information collect with them from our system is never provided or sold to third parties. Their purpose and usage is only to allow the normal functionality of the website.
A cookie will be set inside your browser when you log into your account. This is a session type of cookie, which is deleted upon restarting your browser. Should you select for our system to remember you, the cookie will exist for the duration of two weeks, helping our website to identify your browser as logged into your account. Logging out of your account will remove this cookies prematurely.
Session cookies are also used when you’re shopping on the website, so that the products added to your basket are saved throughout your session and during the checkout process.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Third party cookies
Our website uses a card checkout service. It allows for clients to pay using their credit or debit card directly. In order for the payment process to be executed properly, the usage of third party cookies is necessary. The information you submit during that process, however, is completely anonymous and will never be shared with third parties outside processing provider that handles the payment. Suchcookies are considered necessary for the normal operation of your website. Note, that a cookie will only be set in your browser if you select to pay using the card checkout payment method. The information about your card is 100% secure and is no accessible to us.
Google Analytics
Our website uses Google Analytics. This means we use Google Analytics cookies and services to monitor certain user activity on our website. However, this information is used only by us and only for improving the client experience and better marketing campaigns. No personal data will be collected or provided to third parties. The last digits of your IP address are always anonymized, which means we will never be able to trace your exact locality.
Our Google Analytics account has the Remarketing and Advertising Reporting features activated. This means that the data collected during your browsing experience will be used in marketing campaigns by us and Google can provide you with more personalized ads. This collected information, however, is neither personal, nor can it be linked to your person. You can delete the cookies in your browser to strop the tracking. You can permanently stop Google Analytics tracking using the official plugin.
Data sharing
Only two types of data are shared with third parties. The data collected with Google Analytics, but it is only used for performing analysis on our services and is neither sold, nor provided to third parties outside of the specific Google service. The data necessary to pay via credit or debit card is handled by them but will also, not be provided to third parties. Any other information you submit, that are handled solely by us a 100% safe and secure and we guarantee we are not going to provide them to any third party.
How long is your data kept
The data we collected on customers is deleted after 5 years of inactivity unless explicitly requested otherwise by the customer, as per the “right to be forgotten” and in accordance to GDPR. Automatic data deletion excludes situations of pending cases or other unresolved issues standing.
What rights you have over your data
As per the GDPR you can have full control over your data. You can request to receive all data you submitted on our website either at [email protected] or using our contact form. You can also contact over email or with the contact form to request your entire data to be deleted. Our website includes an integrated tool which will easily allow us to export/delete all your data. Please, note we cannot delete data which are legally required to delete for administrative, legal or security purposes.
How you will receive your data
Data is sent automatically to the email you provided to us.
Our company contact information
Georock Desing LTD
Sv. Sv. Kiril i Metodiy 20
9160 Devnya
Bulgaria
Tel: +359 (52) 918-006
Email: [email protected]
Additional information
How we protect your data
You data is protected by our system with access strictly limited to employees of Georock Desing LTD authorized to handle it. All accounts are required to be password protected. The hosting service used for this website has the necessary protection from brute force and most common forms of data breach insecurities.
It is the responsibility of the customer to have secure enough password and to protect the email account which the user account is registered to and which is used in the event of password restoration
Data breach procedures
In the unlikely event of a data breach or any other for security issue, it is our responsibility to notify the customers and registered users of our website and inform them about what the specific security problems is, what measures we or our hosting company are taking to resolve it and what the user/customer can do to protect themselves against their data being stolen.
Automated data handling procedures
All user data of accounts with 5 years of inactivity which are not affected by pending problems or cases, will automatically be deleted.
Data collected with Google Analytics might be automatically included in our website performance analysis, sales predictions and user behavior analysis.
Data regulator and complaints
All unresolved complaints and mishandling of your data on our part can be addressed to our local EU data regulator institution:
Used image attribution
Cart icon made by Stephen Hutchings from www.flaticon.com
